> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.fitnessforce.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Adding Persistent Notes to Profiles

> ${youtube}[](mOVH4fa1r1Q)his document provides instructions on how to capture and store persistent notes for a prospect or member. These notes remain consistent across changes in status or activity, ensuring continuity of information.


### Step 1

To capture and store persistent notes for a prospect or member, navigate to their profile. Locate the pin note section and select "Add a new note." Enter the desired note in the provided area.

![Screenshot 1](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image1_3azovh.jpg)

### Step 2

The notes section maintains its persistence, irrespective of any changes in activity or status. Thus, the notes will remain unchanged even if the prospect transitions to a trial or becomes a member.

![Screenshot 2](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image2_b2jyfl.jpg)