> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Branch Configuration Guide

> ${youtube}[](bKFa-Hli8l8)his document provides detailed steps to manage branch or tenant-level configurations. These settings include various branch-specific details such as contact information, logos, and billing details, which are crucial for accurate representation and communication.


## Step 1

Access the admin section to view branch or tenant-level configurations. This section allows you to configure key information that identifies each branch.

![Screenshot 1](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image1_xwhnr3.jpg)

## Step 2

Search for the tenants to see a list of all branches. To modify a specific branch, such as 'Mulund,' select it. You have the option to upload a custom logo if the branch has a different brand identity.

![Screenshot 2](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image2_11bp54m.jpg)

## Step 3

Assign an identifiable branch name and configure additional settings such as primary and secondary languages, contact numbers, email addresses, and website details.

![Screenshot 3](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image3_om5yxx.jpg)

## Step 4

Enter required details such as the website, tax or billing number, and time zone. This ensures accurate operational settings for the branch.

![Screenshot 4](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image4_yo9gpn.jpg)

## Step 5

Provide the branch address, including a Google Map location for precision. Set the billing name as it will appear on member invoices, ensuring clear identification of the billing entity.

![Screenshot 5](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image5_11m156g.jpg)

## Step 6

If the branch is integrated with an external system, input the external billing number. For multi-group or franchise operations, select the appropriate franchise group. Additional legal details such as the EBN number or company number should also be included.

![Screenshot 6](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image6_zxzhxu.jpg)

## Step 7

Finally, determine the center status for the branch to complete the configuration process.

![Screenshot 7](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image7_gh31pu.jpg)