> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.fitnessforce.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Creating and Sending Membership Packages to Clubs > ${youtube}[](smXICgloTpM)n this document, we will explore how to create and send packages to clubs from a franchisor's perspective. By following these steps, you will learn how to manage various configurations for different clubs within a franchise, ensuring each club receives the appropriate package tailored to their specific needs. ## Step 1 To begin, as a franchisor, log in with your credentials. Once logged in, you will be able to view a list of centers within the franchise that you have access to. ![Screenshot 1](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image1_1oafvqp.jpg) ## Step 2 After logging in, select a specific club, for example, West 92nd. Navigate to the 'Admin' section and access 'Settings'. Here, you will configure the ability to create and send a package for this particular club. ![Screenshot 2](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image2_1iv2bhd.jpg) ## Step 3 Proceed to create a plan within the admin section. If no plans exist for this club, you will need to create a new one. This is where you can define various types of plans. ![Screenshot 3](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image3_19gkgoc.jpg) ## Step 4 Choose the type of plan, such as a pay-as-you-go, contract, or pay-in-full plan. For instance, you might create a 12-month contract membership. Set the billing frequency and any applicable sign-up charges. ![Screenshot 4](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image4_1r4f91z.jpg) ## Step 5 Currently, no sign-up charges are configured, but if they were, you could select them. Decide if the billing day should coincide with the anniversary of the sign-up or occur every Monday. These options are visible to clubs during sign-up. ![Screenshot 5](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image5_1mhv51y.jpg) ## Step 6 For a 12-month contract, enter '12' as the contract duration. Decide the course of action upon contract expiration: allow it to expire, auto-renew, or convert to pay-as-you-go. ![Screenshot 6](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image6_1t7q1aw.jpg) ## Step 7 Determine whether to auto-renew the contract with the same terms or convert it. Add services such as 'Membership' to the package. If not configured, you will need to set it up. ![Screenshot 7](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image7_1i0w41k.jpg) ## Step 8 In this setup, dual languages (English and French) are supported, with English as the primary language and French as secondary. ![Screenshot 8](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image8_1o9pag4.jpg) ## Step 9 Include any descriptions, terms, or agreement conditions associated with the service. If services were configured, you could select them here. ![Screenshot 9](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image9_dof33y.jpg) ## Step 10 Once the service category is created, set a base price, such as $25 or $30 every other week. Assign a name like 'Membership' to the service. ![Screenshot 10](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image10_93g5ns.jpg) ## Step 11 Configure any applicable taxes. In this example, no tax is configured, so select one of the available options. ![Screenshot 11](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image11_1ggotru.jpg) ## Step 12 Specify the service's applicability: convert purchasers to members, make it exclusive to existing members, or offer it as a non-member service. ![Screenshot 12](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image12_2f3d9a.jpg) ## Step 13 Ensure that purchasing the membership converts the individual into a member. Add this service to the plan. ![Screenshot 13](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image13_1ypok8z.jpg) ## Step 14 For a personal training (PT) plan, include PT services or a combination package. Otherwise, a single membership suffices. If setting up a PT plan, omit the membership and add an appropriate category. ![Screenshot 14](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image14_1ylhqol.jpg) ## Step 15 Label it 'personal training' or 'coaching' for appointment-based services. Determine the price for these services. ![Screenshot 15](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image15_zwfyqf.jpg) ## Step 16 Set the price, for example, $150. Note that no tax is currently configured. ![Screenshot 16](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image16_t6wq8i.jpg) ## Step 17 Define the number of sessions offered every two weeks, such as six sessions. Specify that this is a member-only service. ![Screenshot 17](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image17_3gb539.jpg) ## Step 18 Understand that there are additional configurations for setting up plans. Options like products, deposits, advance rentals, and advanced settings for freeze, access, upgrades, and auto-pay are available. ![Screenshot 18](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image18_1df1mmp.jpg) ## Step 19 These advanced options are detailed in plan-specific videos. Conclude by clicking 'Save' to create the plan for the club. ![Screenshot 19](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image19_1as6tdl.jpg) ## Step 20 That's the complete process. Thank you for following along. ![Screenshot 20](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image20_d3n0om.jpg)