> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.fitnessforce.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Defining User Roles and Permissions in Fitness Force Platform

# Managing Staff Permission Templates and Assigning Access
> This process explains how to create a new staff permission template, review existing templates, and assign a template to a specific staff member to manage their access rights.
### Step 1: Open Staff Permission Template Settings
Type **“staff”** into the settings search bar and select **“Staff Permission Template”** from the results to open the permission management area.


![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_1p0k2a3.png)


### Step 2: Create a New Staff Permission Template
Click **“Create Staff Permission Template.”** Enter **“Club manager”** as both the name and description of the template, then begin selecting the specific client communication permissions you want to grant.





![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_89faoj.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_f3fppn.png)


### Step 3: Configure Additional Permissions and Review
Scroll through the remaining permission categories, enabling the appropriate **scheduling** and **billing** controls. When finished, review the full list of assigned access rights to confirm the template is configured correctly.

### Step 4: Return to the Permission Template List
Go back to the settings menu, search for **“staff”** again, and navigate to the **Staff Permission Template** list to view all existing templates.
![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_8x6aqy.png)




![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_1fnkskl.png)




### Step 5: Review Assigned Users for Templates
Open the **“Club Manager”** template to check whether any staff members are already assigned to it. Then switch to the **“Administrator”** template to review its list of assigned users.





![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_1whi6qo.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_1mdb7uv.png)


### Step 6: Open a Staff Profile for Editing
Navigate to the main **Staff** list. Locate the team member whose access you want to update, click **“Actions,”** and choose the option to edit that staff member’s profile.




![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_qpfl4a.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_1j45pnf.png)





### Step 7: Assign the New Access Template
Within the staff member’s profile, open the **“Assign Access Template”** dropdown. Select the newly created **“Club Manager”** template to apply these permissions to the staff member, and save your changes.


![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_1gpdi49.png)


![
](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image_nhrnfe.png)