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What’s New in FitnessForce: Features, Enhancements & Bug Fixes - Jan 2026


New Features, Improvements & Bug Fixes

This update is a bit longer than usual, as it brings together all the key features, improvements, and fixes released during this period.

Thank you for your patience. Here’s everything that’s new 👇


🚀 New Features

Payment Run Report

A powerful new report that provides visibility into:

  • Completed payment runs (collections, failures, retries)
  • Upcoming scheduled payment runs

This helps answer key questions like:

  • How did the last payment run perform?
  • How much revenue is expected in the next run?

Lost Opportunities Report

Identify and analyze all lost sales opportunities to better understand where conversions are dropping.

Member Self-Service Verification Templates

New email and SMS templates for phone and email verification during member self-service profile updates in the member app.

Session Liability & Utilization Report

Get clear visibility into session liabilities and usage across memberships and services.

Delete Client Feature

Staff can now permanently delete a client profile, subject to permissions and validation rules.

Class Booking Access Control

Block or unblock a client from booking classes via:

  • Member App
  • Booking Widgets

Saved Payment Methods for Staff Billing

Staff can now charge a member using their saved payment methods directly from the staff interface.

Delete Class Functionality

In addition to canceling classes, staff can now fully delete a class when required.

Push Notifications in Automations & Campaigns

Push notifications are now available as an action type in:

  • Automations
  • Campaigns
  • (Available only with white-labelled mobile apps)


✨ Improvements

  • Enhanced Client Profile Overview UI (left panel)
  • Added Delete Appointment functionality
  • Clear visual indicator for Digital Access Pass
  • Improved Class View UI for desktop and mobile
  • Added Delete Keyfob option in the add/update keyfob flow
  • Improved Recurring Payment Timeline to show in-progress payment attempts
  • Better visibility of Recurring Token Health Status


🛠 Bug Fixes

  • Fixed issues with “Billed for Other Center”
  • Resolved Suprema face template sync issues when multiple templates exist
  • Fixed issues when editing actions in existing automations

Updated on: 18/01/2026

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