What’s New in FitnessForce: Features, Enhancements & Bug Fixes - Jan 2026

New Features, Improvements & Bug Fixes
This update is a bit longer than usual, as it brings together all the key features, improvements, and fixes released during this period.
Thank you for your patience. Here’s everything that’s new 👇
🚀 New Features
Payment Run Report
A powerful new report that provides visibility into:
- Completed payment runs (collections, failures, retries)
- Upcoming scheduled payment runs
This helps answer key questions like:
- How did the last payment run perform?
- How much revenue is expected in the next run?
Lost Opportunities Report
Identify and analyze all lost sales opportunities to better understand where conversions are dropping.
Member Self-Service Verification Templates
New email and SMS templates for phone and email verification during member self-service profile updates in the member app.
Session Liability & Utilization Report
Get clear visibility into session liabilities and usage across memberships and services.
Delete Client Feature
Staff can now permanently delete a client profile, subject to permissions and validation rules.
Class Booking Access Control
Block or unblock a client from booking classes via:
- Member App
- Booking Widgets
Saved Payment Methods for Staff Billing
Staff can now charge a member using their saved payment methods directly from the staff interface.
Delete Class Functionality
In addition to canceling classes, staff can now fully delete a class when required.
Push Notifications in Automations & Campaigns
Push notifications are now available as an action type in:
- Automations
- Campaigns
- (Available only with white-labelled mobile apps)
✨ Improvements
- Enhanced Client Profile Overview UI (left panel)
- Added Delete Appointment functionality
- Clear visual indicator for Digital Access Pass
- Improved Class View UI for desktop and mobile
- Added Delete Keyfob option in the add/update keyfob flow
- Improved Recurring Payment Timeline to show in-progress payment attempts
- Better visibility of Recurring Token Health Status
🛠 Bug Fixes
- Fixed issues with “Billed for Other Center”
- Resolved Suprema face template sync issues when multiple templates exist
- Fixed issues when editing actions in existing automations
Updated on: 18/01/2026
Thank you!
