> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.fitnessforce.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What’s New in FitnessForce: Features, Enhancements & Bug Fixes - Jan 2026

![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/0/e/de0ea800cb93e800/image-34_fo18xi.png =700x563)

### New Features, Improvements & Bug Fixes
This update is a bit longer than usual, as it brings together all the key features, improvements, and fixes released during this period.
Thank you for your patience. Here’s everything that’s new 👇

## 🚀 New Features
### **Payment Run Report**
A powerful new report that provides visibility into:
* Completed payment runs (collections, failures, retries)
* Upcoming scheduled payment runs
This helps answer key questions like:
* *How did the last payment run perform?*
* *How much revenue is expected in the next run?*
### **Lost Opportunities Report**
Identify and analyze all lost sales opportunities to better understand where conversions are dropping.
### **Member Self-Service Verification Templates**
New email and SMS templates for phone and email verification during member self-service profile updates in the member app.
### **Session Liability & Utilization Report**
Get clear visibility into session liabilities and usage across memberships and services.
### **Delete Client Feature**
Staff can now permanently delete a client profile, subject to permissions and validation rules.
### **Class Booking Access Control**
Block or unblock a client from booking classes via:
* Member App
* Booking Widgets
### **Saved Payment Methods for Staff Billing**
Staff can now charge a member using their saved payment methods directly from the staff interface.
### **Delete Class Functionality**
In addition to canceling classes, staff can now fully delete a class when required.
### **Push Notifications in Automations & Campaigns**
Push notifications are now available as an action type in:
* Automations
* Campaigns
* *(Available only with white-labelled mobile apps)*

## ✨ Improvements
* Enhanced **Client Profile Overview UI** (left panel)
* Added **Delete Appointment** functionality
* Clear visual indicator for **Digital Access Pass**
* Improved **Class View UI** for desktop and mobile
* Added **Delete Keyfob** option in the add/update keyfob flow
* Improved **Recurring Payment Timeline** to show in-progress payment attempts
* Better visibility of **Recurring Token Health Status**

## 🛠 Bug Fixes
* Fixed issues with **“Billed for Other Center”**
* Resolved **Suprema face template sync** issues when multiple templates exist
* Fixed issues when **editing actions in existing automations**