Cross Tenant Class Booking
Cross-Tenant Class Booking – Replication Steps
I replicated the scenario and confirmed that the functionality is working as expected. Below are the steps followed:
- Create Plan in Tenant 1
- Created a plan named “Allow Cross Tenant.”
- Added the required Service Categories to the plan.
- Enabled the permission “Members Only Service” (This service is available for purchase exclusively to members).
- In Advanced Settings, enabled “Allow Cross Tenant Access.”
- Configure Class Setup in Tenant 2
- Created the same Service Category in the second tenant.
- Created a Class Session Pack and assigned the same service category.
- This ensures the class can only be booked by clients who have one of the required class packs defined in the service category.
- Schedule the Class
- Scheduled the class in the Fitness Calendar using the configured session pack.
- Book Class from Another Tenant
- Assigned the “Allow Cross Tenant” plan to the member who wants to book classes across tenants.
- Successfully booked the scheduled class from the different tenant using the assigned plan.
Important Note:
Cross-tenant class booking works only when the class is configured with a Session Pack.
If the class is configured with Membership + Session Pack, cross-tenant booking will not work because the system will require the user to purchase the membership in the target tenant before booking the class.
Updated on: 27/03/2026
Thank you!